Shipping policy

Shipping & Delivery

1. We deliver product Australia wide. Shipping costs are influenced by the size and weight of your order. When placing an order online that you wish to have delivered, you must contact us prior to completing your purchases to be provided you with a delivery code.
2. We will process your order within 1-3 business days of receipt, subject to stock availability. Once dispatched, you will receive your order within 1-8 days, depending on the delivery service used and your location.
3. Delivery addresses should only be made to a place where a person can verify the goods have been delivered (ie: a business address during 9:00am-5:00pm). There must be an authorised person to sign for the delivery during this to. Deliveries will occur Monday to Friday, not on weekends or public holidays. Please note we are not responsible for loss or incorrect deliveries if the original input of the address was incorrect. Advance notification of delivery day, date or time by phone or email is not possible. Since we use third party delivery, we are unable to provide this service, which is why we stress it is important to have a person at the premises to verify the goods have arrived.